These are the terms and conditions ("Terms and Conditions") for the issuance of season parking license (“License”) by First Parking (hereinafter referred to as "Company"), to the License holder of the aforesaid season parking (hereinafter referred to as "Licensee") shall be subject to the Terms and Conditions.
1. This License shall be non-exclusive to The Licensee and shall commence upon the approval of the application for season parking (hereinafter referred to as "Commencement Date") and continue from month to month until terminated by either party in accordance with the Terms and Conditions. Unless as otherwise agreed or indicated in writing, The Licensee shall maintain the license for a minimum continuous period of one (1) month.
2. Season Parking Fees are to be paid in advance before the commencement of the approved parking period and/ or before the 1st day of every month (due date)
3. The Licensee wishing to renew season parking must pay in advance before the 1st day of each month failing which the season parking will be suspended / deactivated / locked.
4. A late payment penalty shall be imposed on any Licensee who fails to make payment of the monthly season parking fee by the stipulated due date. The Licensee shall be responsible for any inconvenience, additional charges, or liabilities arising from such non-compliance with this clause.
5. Please note that reminders are sent as courtesy and are not obligatory. Each licensee is responsible for managing of their own account(s). The Company shall not be held responsible by Licensee in receiving reminders emails whether in the inbox, junk, or spam folders.
6. Strictly no refund to The Licensee for being charges as casual parker due to LATE PAYMENT of season parking on or after 1st day of every month and liable to pay the daily parking rate applicable at the Car Park.
7. The Company reserves the right to terminate the season parking from any licensee without notice if The Licensee's payment is not received when due and/ or found to be in breach of Terms and Conditions, the Car Park's Terms and Conditions of Use and any notices displayed in the car park compound. No refund will be entertained.
8. Season Parking Charges
a) New Season Parking Application: -
i) Full-month payment if season parking starts between 2nd to 15th of the month.
ii) Half-month payment if season parking starts between 16th to last day of the month.
b) Termination of Season Parking: -
i) Half-month payment if season parking is terminated between 2nd to 15th of the month.
ii) Full month payment if season parking is terminated between 16th to last day of the month.
9. Payment procedures for Season Parking fees are as follow: -
a) Cash payment is not accepted for season parking fees.
b) Payment via SEASON PORTAL FIRST PARKING:
i. All payments should be through the official payment gateway platform on the portal.
ii. Please print official receipt as your record and safekeeping and please do not email screenshot copy or bank confirmations as proof payment unless requested by the Company.
10. The Licensee is required to pay a security deposit and/or card deposit for which the deposit is refundable upon termination and return of the card in good condition. The Company hereby reserves the right to set off against the deposit any outstanding amount owed by the Licensee.
11. The Company reserves the right to revise the Parking Fees and to impose Late Payment Penalty at any time and in such manner as it deems appropriate.
12. The Licensee whom wishes to enjoy tenant's parking fees is required to submit First & Last page of Tenancy Agreement and additional documents as required by the respective Building Owner.
13. The Company shall be entitled at their sole discretion to give The Licensee two (2) weeks written notice of any variation in the season parking fees whereupon, shall be deemed to replace and/or substitute the season parking fees referred to in the Application for Monthly Parking form.
14. The Licensee will be wholly responsible for the safekeeping of Season Pass. Misplaced, damaged or lost Season Pass can be replaced upon payment to The Company with a replacement charges (not applicable for License Plate Recognition-LPR).
15. The License shall only be applicable to specific car plate vehicle/car plate numbers provided by the Licensee and is strictly non-transferable and any season parker found guilty of allowing other parkers use their account / season card / plate number to enter or exit the car park are in breach of our Terms & Conditions. The Licensee's account will terminated immediately and their account shall be deactivated. There will be no refunds for any unused balance or security deposit. Additionally, depending on the severity and number breaches and violations, The Licensee may be banned from using the services of the car park.
16. Every Season Parking issued is only valid for a maximum of two vehicles, but only one (1) vehicle is allowed to enter the Car Park at any one time
17. If The Licensee wishing to terminate the license, he/she must give one (1) month notice prior to the date of expiration of his/her current license to the Company and return a completed Season Parking Termination form to the company.
18. No refund will be applicable for any unexpired parking period in the event of early termination.
19. The company will not entertain any temporary cessation or postponed period of the usage of the Car Park by the Licensee. Any Licensee who chose to do so will be treated as having their license terminated with immediate effect and liable to pay all outstanding Parking Fees and Security Deposit forfeited. Licensee who wishes to continue with the License at a later date will have to apply as a new applicant and such application is at the sole discretion of the company.
20. The Licensee's deposits as per the Application for Monthly Parking, will be refunded if: -
a) The Licensee fulfilled the required notice period of termination.
b) No outstanding season payment or damage of the parking bay (For reserved parking)
c) Access Card/ Season Pass/ Car Access Sticker is returned in a good condition and proper manner on or before the last day of termination date (not applicable for License Plate Recognition-LPR)
21. Please note that the deposit required is a security deposit and/ or card deposit against the loss of Season Pass, damage, non-compliant of termination notice or non-payment season parking fees.
22. The Company reserves the right to withdraw the License from any Licensee designated as a Temporary Season Parker at any time whenever necessary.
23. All records and entries shown in the Tax Invoice are deemed to be correct unless The Company is notified of any discrepancy within fifteen (15) days from the Tax Invoice date.
24. The Company reserves the right to terminate the season parking immediately of all accounts of The Licensee including the related accounts if The Licensee is in breach of these Terms and Conditions.
25. The Company reserves the right to alter or review or amend any of the terms and conditions without prior notice and any decision made by The Company is final.
Rev. Oct 2025